Due to the Covid-19 issue, the hotel industry evolved and reinvent itself to exploit the opportunities and cope with the challenges it faces. According to Hospitality Net these top ten trends industry 2021:
- Sanitation and Cleanliness Standards; with the covid-19 still lingeing around us, upgrade of sanitization and cleanliness is a must for every hotel employees and guest. This standard is a number one protocol for everyone to play their part by washing hands frequently, wearing a mask and distancing.
- Use of Outdoor Spaces; with the virus issues, activities for meetings, dining and recreational all are shifted outdoors.
- Locally Produced Products; with the increased awarness of healthy trends, people everywhere start looking for organic and/or farm to table foods. People also looking for locally autenthic experiences for what they eat and the aim to help their local farmer during pandemic.
- Meetings, Restaurants and Hotel Technology; Contactless food and beverage is needed these days. There will be no menus, no checks that require contact, just a simple QR code and a knowledgeable server to review specials and answer questions. All meetings must also be designed to be properly distanced either with diagramming software or by carefully measuring out tables and chairs. Automated check-in via smart phone is preferred by guests – no contact with employees.
- Value Consumers are here to stay; Value travelers want booking platforms that provide transparency about cancellation and refund policies, trip insurance options and lift and re-book options in the event the destination has new travel restrictions. They love safe activities added at little or no charge and shop both price and overall value.
- Sustainability; Awareness about the impact on the environment and local communities has increased as more people are traveling closer to home.
- Travel Trends in General; Traveling by personal car is still considered the safest method of transportation and the perception of safety around lodging has leveled off in the survey results.
- A New Flat Organization; Driven by unprecedented RevPAR declines in 2020, hoteliers have condensed their corporate and operations teams and more employees will report directly to managers, not supervisors.
- A New Focus on Cash; With a full recovery lagging because of lasting difficulties with the virus and the recent elections, managing cash flow will be more important than ever in 2021.
- A New Type of Hospitality; Since hotels are set up with high-speed internet and a work-friendly desk, they have also made a fairly easy transition to co-working spaces and business offices.
Original article writen by: BOB Rauch for Hospitality Net. Read the original here….
Sources: Hospitality Net (https://www.hospitalitynet.org/)
